SHIPPING & RETURNS
SHIPPING / COLLECTIONS POLICY
Free collections from BS25. We are available most days for collections so please get in touch if you wish to arrange collection, contact us at info@vintagenest.co.uk.
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Please get in touch prior to placing your order for an accurate delivery quote. Generally, delivery is around £75 for most parts of England & Wales. If you require further a field or you require 2 people for delivery or delivery to a 1st floor, please do get in touch for a delivery quote prior to purchasing. We use trusted couriers who will apply appropriate care using blankets and straps for protection of your Antique & Vintage Furniture during transit.
If you do not get a quote prior to ordering, on receipt of your order we will be in touch to provide a more acurrate delivery charge to your delivery postcode. If there is an additional cost we will be in touch as soon as possible.
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RETURN & EXCHANGE POLICY
We offer returns on any small items purchased online through our website, if they are not as described or damaged due to our negligence.
We do not offer refunds simply due to a change of mind. It is not only a waste of your time and ours, it adds to the environmental footprint unnecessarily. We cannot offer returns on large heavy pieces of furniture for obvious reasons. If a piece of furniture is mis-described, we will consider all options. We offer very detailed descriptions of all of our pieces, pointing out any flaws we notice and supply a wealth of photographs so you can get a greater understanding of the items you are purchasing. We ask our customers to study these photographs closely, as they do form part of the description. If you require any further photographs of any of the stock we have listed for sale, please do not hesitate to ask.
We ask all customers to get in touch within 24 hours if there are any issues upon receipt of orders.